Terms of Service

    Last updated: December 1, 2024

    Agreement to Terms

    By accessing or using Netronix's AI-powered customer service platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

    Description of Service

    Netronix provides AI-powered customer service solutions including AI receptionists, automated support agents, and related communication tools. Our services are designed to help businesses automate and enhance their customer interactions.

    User Accounts

    To access certain features, you must create an account. You agree to:

    • Provide accurate and complete information
    • Maintain the security of your account credentials
    • Notify us immediately of any unauthorized access
    • Accept responsibility for all activities under your account

    Acceptable Use

    You agree not to use our services to:

    • Violate any applicable laws or regulations
    • Infringe on intellectual property rights
    • Transmit harmful, offensive, or illegal content
    • Attempt to gain unauthorized access to our systems
    • Interfere with the proper functioning of our services
    • Engage in any activity that could damage our reputation

    Payment and Billing

    Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise specified. We reserve the right to modify pricing with 30 days notice.

    Intellectual Property

    All content, features, and functionality of our platform are owned by Netronix and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express permission.

    Limitation of Liability

    To the maximum extent permitted by law, Netronix shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

    Termination

    We may terminate or suspend your account at any time for violation of these terms. Upon termination, your right to use our services will immediately cease.

    Changes to Terms

    We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification.

    Contact Information

    For questions about these Terms of Service, contact us at:

    Email: legal@netronix.ai
    Address: 15427 Sableton Crest Ln, Cypress, TX 77429